Privacy Statement

How are my records secured?

Protecting your privacy is very important to Universal EHR Solutions. Our Online Privacy Statement is designed to inform you about our online collection and use of personal information. Universal EHR Solutions has made every effort to ensure that member information will not be accessible to anyone other than members, or to healthcare providers or member authorized individuals, using state-of-the-art security. All member information is protected by 128 bit encryption. Universal EHR Solutions only collects information provided by its members. Universal EHR Solutions will not sell, share or distribute any information to others for any purpose.

What about confidentiality?

The Department of Health and Human Services has established a “Privacy Rule” to help insure that personal healthcare information is protected for privacy. Universal EHR Solutions is fully compliant with government rules and regulations regarding the Health Insurance Portability and Accountability Act (HIPAA), and we adhere to the very highest standards of ethics and integrity in performing services for our clients. We believe that our Compliance Program will prevent any inappropriate use of your personal health information.

Our Commitment to Privacy

From time to time, Universal EHR Solutions LLC may modify this Online Privacy Statement. This online Privacy Statement reflects the Universal EHR Solutions policies covering personal information collected by us through this web site, on or after the effective date shown above. The Online Privacy Statement is available on the homepage of this web site and we encourage you to read it before you provide us with personal information.

The Only Personal Information You Deposit with us is that Information You Voluntarily Provide to Us.

The information you supply us will be used for processing financial transactions, or for depositing in your Online Vault medical information that you voluntarily enter. If you supply us with personal information on this web site, you will only be contacted so that we can provide you with the service or information you have requested or to occasionally send you other information about products or services that we believe you would find interesting.

We Are Committed to Protecting the Confidentiality of Your Information.

Universal EHR Solutions policies limit access to personal user information that is collected from this web site to only those employees of Universal EHR Solutions and its affiliates, contractors or participating medical providers. We will disclose information in response to a lawful request issued by a court, government agency or regulatory authority with the jurisdiction to make that request. Otherwise, we will only disclose information to those who need to know, as described above, and all communications of your personal data will either be encrypted at the highest available levels of security or transmitted over a dedicated, secured lease line. Vendors and other outside contractors we engage are subject to our contractual requirements to ensure that sensitive personal information is safeguarded.

Employees must adhere to the Universal EHR Solutions Online Privacy Statement in addition to our Privacy Principles described below. Employees violating the Universal EHR Solutions Online Privacy Statement or Privacy Principles are subject to disciplinary action, up to and including dismissal.

We Use Appropriate Security Safeguards.

At Universal EHR Solutions security is a priority. Universal EHR Solutions employs appropriate measures, including advanced technology, to protect personal information collected online against unauthorized access, disclosure, alteration or destruction. These may include, among others, encryption, physical access security, dedicated lines, computer firewalls and other appropriate technologies. Universal EHR Solutions reviews and enhances its security systems as necessary.

We Hold Ourselves Accountable Under Our Privacy Principles.

Universal EHR Solutions is committed to meeting the highest standards for our privacy program. A senior Universal EHR Solutions official serves as the company-wide privacy officer with responsibility for administering Universal EHR Solution’s privacy program, including communicating and enforcing its Privacy Principles with its employees and contractors. Furthermore, our privacy officer is responsible for:

  • Overseeing employee privacy training and employee compliance related to the Online Privacy Statement;
  • Conducting periodic assessments of compliance with this Online Privacy Statement, as well as specific implementation policies and procedures; and
  • Ensuring that Universal EHR Solutions actively participates in appropriate privacy activities, including selfregulatory initiatives.

If you have any questions or comments about Universal EHR Solution’s Online Privacy Statement or for some reason believe we have not adhered to our statement, please contact us at Universal EHR Solution’s Customer Service at

This online privacy statement is currently applicable only to our web site customers and visitors in the United States.