Universal EHR prides itself on providing world-class support to each and every client. You can reach our support staff for quick and efficient solutions at by calling 516.684.9521 or emailing

See what some of our Physician’s Solution® users have to say about us:

“The best thing for me is that when I call, I feel like I have a friend at the company … they’re never bothered … any little glitch is immediately attended to.”

– Dr. Eric Steinberg – Cardiologist, PS user since 2007

“My EMR administrator is a phone call away or a message away. He really responds to my … problems on a timely basis. I haven’t had a situation where I’ve been left in the boondocks – where I don’t know what I’m doing and I can’t get any help. That … makes me feel at ease.”

– Dr. QiLi Li – Obstetrician/Gynecologist, PS user since 2007

“Any time there’s a problem, day or night, 24/7 – I’m in the office sometimes as early as 5:30 in the morning – one phone call and you have a person on the phone. They connect to our computers if there is a problem, and that’s it – it’s done!”

– TJ Hart – Office Manager, OB/GYN

“A major benefit … has been not only the friendliness but the expertise and swiftness of service of the staff. They act professionally, courteously, and in a timely fashion.”

– Dr. Rita Weiss – Hematologist/Oncologist User since 2007

“I talk to my friends … who have other EMR systems with big companies and they just find that it’s very burdensome to get changes made, to get problems fixed. We make a call and within five minutes we have a response and a solution to the problem.”

– Dr. Terry Rifkin – Obstetrician/Gynecologist, PS user since 2005

“We selected PS as our EMR because it was very highly recommended… NextGen was one of the companies that I looked at and I felt that although it was more well-known, I wouldn’t have the response and the personal assistance that I get with PS.”

– Dr. Jeanine Morris-Rush – Obstetrician/Gynecologist, PS user since 2009

“I can reach [the support staff] by phone and communicate with them on the office as well as at home … they’re friendly, knowledgeable, and easy to work with … it makes problem-solving very easy.”

– Dr. Stuart Bedenoff – Obstetrician/Gynecologist, PS user since 2009

“The support is excellent – I can email people, I can message the support staff thru the EMR and I get immediate results”

– Carol Bristmontier – Office Manager, PS user